Property Management System (PMS)

  • Rate Management: define seasons create location-wise or property-wise base rates, allocate base rates to tour operators, base rate amendments, create special rates for special offers, de-activate expired rates
  • Tour Operator Management: create tour operators, categorize operators based on the market, region, country etc., handle different currencies, salesperson allocation
  • Room Inventory Management: create rooms, room allocation, check room availability, update room availability, block rooms, add/remove rooms
  • Reservation Management: create reservations, unlimited number of amendments, cancel reservations, check room inventory, tag salesperson, region, tour operator etc., add extra expenses, room-wise guest information, tax calculations, print reservations or save as PDF
  • Email Alerts: set auto-generated email alerts on guest check in, check out, customer feedback alerts etc.
  • Report Module: sales reports, reservation reports, finance reports, inventory reports, and all other important IMS reports

Online Booking System

Link with website, display property / room information (text and images) on booking interfaces, customisable descriptions of properties and rooms, room-wise features lists on booking interfaces, add extra services, connect with payment gateway and collect payments through credit cards (Master/VISA), automatic room allocations for online bookings, auto generated email notifications and confirmations

Client Feedback System

Create feedback templates, different feedback templates for different properties, collect customer feedback through the system, feedback alerts to back office staff, feedback analysis reports

Payment Handling System

invoicing, outstanding information, maintain credit limits, receipts, find unmatched transactions, aging reports.


White Hat (Pvt) Ltd.
20/63, Fairfield Garden, Colombo 08 (10800), Sri Lanka

Office Hours:
Monday - Friday : 0900 - 1800 Hrs (Local Time)
Saturday : 0900 - 1400 Hrs (Local Time)

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